Dušan Mandić

Dušan Mandić was born on March 14, 1996 in Belgrade, Serbia.

Education:

• Doctoral studies
  Univerzitet Singidunum, Menadžment u turizmu, 2022-
• Master studies
  Univerzitet Singidunum, Poslovni sistemi u turizmu i hotelijerstvu, 2019-2021
• Bachelor studies
  Univerzitet Singidunum, Fakultet za turistički i hotelijerski menadžment, 2015-2019
• High School
  Tehnička škola , turistički tehničar, 2011-2015

Journal articles:

• D. Mandić, I. Savić, The Future of Hospitality: Risks and Challenges of Implementing Automated Services, SCIENCE International Journal, Vol. 4, No. 1, pp. 79 - 85, Apr, 2025
• A. Panić, A. Vujko, D. Mandić, Ecological sustainability in agritourism development: navigating opportunities and challenges for a balanced future, Ecologica, Vol. 32, No. 117, pp. 29 - 45, Jan, 2025
• D. Mandić, M. Knežević, D. Borovčanin, A. Vujko, ROBOTISATION AND SERVICE AUTOMATION IN THE TOURISM AND HOSPITALITY SECTOR: A META-STUDY (1993-2024), Geojournal of Tourism and Geosites., Vol. 55, No. 3, pp. 1271 - 1280, Sep, 2024

Conference papers:

• D. Mandić, D. Ječmenica, N. Stanišić, T. Špindler, Innovative HR Solutions: Enhancing Hotel Staff Productivity, FINIZ 2024 - Social Media and Contemporary Business, pp. 121 - 126, Dec, 2024
• D. Ječmenica, D. Mandić, N. Stanišić, HR's Role in Fostering Agile Culture and Upskilling IT Talent, FINIZ 2024 - Social Media and Contemporary Business, pp. 115 - 120, Dec, 2024
• M. Turčinović, A. Vujko, D. Mandić, THE INFLUENCE OF EMPLOYEES’ PERCEPTION ON SERVICE QUALITY AND SUSTAINABLE BUSINESS PRACTICES IN TOURISM AND HOSPITALITY, pp. 35 - 42, 2024
• D. Mandić, I. Savić, M. Delić Jović, B. Rađenović Kozić, A. Horvath, Does uncertainty change tourist choices? The impact of fear on guest decision-making, Singidunum University International Scientific Conference SITCON 2024 - Tourism transformed: Rethinking strategies for modern tourism, pp. 105 - 116, 2024
• N. Kilibarda, A. Panić, D. Mandić, A. Obradović, Fusing Gastronomy and Rural Development within Sustainable Food Systems, Sitcon 2023 Managing The Future By Learning From The Past – Contemporary Trends In Tourism & Hospitality, pp. 89 - 95, Dec, 2023
• A. Panić, D. Pavlović, M. Knežević, T. Radojević, N. Stanišić, D. Mandić, The significance of cultural resources in enhancing competitiveness of tourism destinations: TOURCOMSERBIA model, 2023
• D. Mandić, A. Panić, M. Čičin-Šain, Automated service delivery in hotels balancing efficiency and human interaction for optimal guest satisfaction, International Scientific Conference on Economy, Management and Information Technologies – ICEMIT 2023, pp. 167 - 174, 2023
• M. Obradović, I. Savić, D. Mandić, A. Obradović, M. Kljajić, The Impact of Social Media Presence on Tourism Destination Competitiveness: The Case of Serbia and Defined Competitiveness Set, SITCON 2022 - Tourism destination competitiveness – current challenges and future perspectives, pp. 85 - 90, Oct, 2022
• D. Mandić, M. Knežević, D. Borovčanin, Using Robotization and Automatization to Achieve Competitive Advantage in the Hospitality Industry, SITCON 2022 - Tourism destination competitiveness – current challenges and future perspectives, pp. 57 - 62, Oct, 2022
• D. Mandić, A. Panić, M. Obradović, The Impact of Mobile Applications on Hotel Service Quality, XII International Conference on Economy, Business & Society in Digitalized Environment - EBSiDE 2022, pp. 675 - 685, Sep, 2022
• D. Borovčanin, M. Knežević, D. Mandić, A. Panić, Uporedna analiza uticaja pandemije COVID-19 na kongresni turizam u regionu centralne i istočne Evrope, pp. 195 - 203, Dec, 2021